Cancellation & Refund Policy

Full Refund Policy

At Ebbye Technologies, we offer a comprehensive full refund policy to ensure customer satisfaction. You are eligible for a complete refund of your subscription payment if you are not satisfied with our services within the first 30 days of your subscription. We believe in delivering exceptional digital solutions and stand behind the quality of our work.

Cancellation Policy

You can cancel your subscription at any time without any cancellation fees or penalties. To cancel your subscription:
• Contact our support team at +91 86674 10109
• Send an email to info@ebbye.com with your cancellation request
• Your cancellation will be processed within 24 hours
• You will continue to have access to services until the end of your current billing cycle

Payment Gateway & Refund Processing

We use secure payment gateways to process all transactions with PCI-compliant payment processors that ensure your payment information is handled securely. Refunds are processed through the same payment method used for the original transaction. Refund processing times:
• Credit/Debit Cards: 5-10 business days
• Bank Transfers: 3-7 business days
• Digital Wallets: 1-3 business days
You will receive an email confirmation once your refund has been processed.

Refund Eligibility Conditions

To be eligible for a full refund, the following conditions must be met:
• Refund request must be made within 30 days of subscription start date
• You must provide specific reasons for dissatisfaction
• Allow our team 48 hours to address any concerns before processing refund
• Custom development work that has been completed and delivered may have different refund terms
• Third-party service costs (domains, hosting) may not be refundable

How to Request a Refund

To request a refund, please contact our support team with the following information:
• Your subscription details and payment reference
• Reason for requesting the refund
• Any specific issues you encountered with our services
Our support team will review your request and respond within 24 hours. We are committed to resolving any issues and ensuring your satisfaction with our services.

Contact Support for Refunds & Cancellations

For any refund requests, cancellations, or questions about our policies, please contact our support team: